Refund policy

Returns

You have 30 calendar days from the date you received your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• It must be in the original packaging.

• You will need the receipt or proof of purchase (order number).

Certain types of items cannot be returned, including:

• Custom or personalized products (jerseys and/or customized hats).

• Digital downloads or gift cards

• Sale or clearance items (if marked "Final Sale")

How to Start a Return

To initiate a return, please contact us at katfishclothingsales@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 1-2 days after product is received and inspected.

• Please note that it may take additional time for your bank or credit card company to post the refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at katfishclothingsales@gmail.com.

Return Shipping

• If the return is due to our error (e.g., you received a defective or incorrect item), we will cover the return shipping cost.

• If the return is for any other reason, the customer is responsible for return shipping costs.